FAQs
I Need Assistance With...
Can I watch videos offline?
Yes! Every lesson contains downloadable movie files.
What comes in a lesson?
How much is a Premier Membership subscription?
We offer three tier plans ranging from $8.25 a month for an annual subscription to $15 a month for a monthly subscription.
Can I contact Toby with a Question?
Each lesson we offer streams in a variety of qualities (from 360p all the way to 1080p), and comes with full lesson supplemental material (tabs, chord charts, backing tracks where necessary).
Do I get everything with a Premier Membership?
Definitely you can shoot Toby an email or access the contact form. If you want to send him a video of your playing just upload it to YouTube and send it over with a link.
What are my payment options?
We accept credit card (Visa, Mastercard, American Express, Discover), as well as payments via PayPal, Google pay, venmo, and even mailed checks or cash.
Yes! Once you subscribe to one of the three levels of Membership you'll have access to all the lessons on the site and any future ones that come out.
Do you offer private lessons?
How do I register?
If you look to the top right of any page on the site you should see a login button. Here you can sign into the website by either using a google or facebook account or by signing up with your email account.
Yes! Just contact Toby via email: tobywmusic@gmail.com and he'll discuss this with you. Toby teaches remotely using Skype or Zoom.
How are my lessons stored?
All of your lessons are stored stored in your personal library under 'My Programs' which can be located in the drop down menu when clicking on your profile tab in the upper right hand corner. Here's a video:
How come I can't download files on my iPad?
Do I have to purchase a lesson as a Premier Member?
Whenever you purchase a lesson it will be automatically stored in your personal library under 'My Programs' which can be located in the drop down menu when clicking on your profile tab in the upper right hand corner. Here's a video:
https://youtu.be/I4ggg9056c0
Most folks have better luck using their cellular connection rather than Wifi.
No. As a Premier Member you have access to ALL of the lessons without having to pay for them. Here's a video to further illustrate this:
Canceling Your Premier Membership.
If you paid for your membership through PayPal you MUST also cancel your recurring payment in your PayPal account to avoid future charges.
I just joined as a Premier Member but can't find the lessons under 'My Programs.'
Q&A Live Sessions
Each month I hold live, Q&A sessions for Premier Members only, one of the benefits included with Premier Membership.
You'll need a Zoom link, mic and video camera. If you don't have Zoom, here's the link: https://zoom.us/
Whenever you 'Join' a lesson it will be stored in your 'My Programs' list.
Where are previously purchased lessons?
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